Engineering meets Behavioural Science
Connecting human insight with technical expertise
I help organisations shape practical solutions for more impactful outcomes, understand user behaviour and align multidisciplinary teams.
Bringing together engineering, behavioural science and pan-industry leadership experience, I specialise in getting people working together to turn complex problems into clear decisions and practical action.
Whether you have a current problem or wish to de-risk a future activity, book a call to discuss.
Context & Philosophy
Including the human element
In scientific industries, when we meet a problem we bring our technical skills to solve it. To optimise the way a business operates or a product meets user expectations, we need to include the human elements in our assessment. Initiatives tend to fail when we expect human insights and systems to work in isolation. I work directly with senior leaders and cross-functional teams to identify where strategy, stakeholder needs and outputs have become disconnected.
Whether developing advanced medical devices, establishing patient support programmes, or steering cross-border consortia, friction emerges where systems meet people:
Outside your organisation: Products and services designed on assumptions rather than behavioural insight risk regulatory pushback or fail to achieve sustainable adoption
Inside your organisation: Talented multi-functional teams operating with competing priorities and terminology lead to costly rework, siloed thinking and lost momentum.
Separating technical systems from human behaviour creates risk. Integrating them from the outset creates greater momentum and more impactful outcomes
Working Style
Collaborative, Simple, Pragmatic
Effective consultancy should reduce complexity. Every project has unique dynamics but most benefit from the following step-wise approach focused on generating clarity of both problem and solution:
Listen: Understand your commercial objectives, team context, and systemic root causes through targeted stakeholder interviews.
Define the Right Question: Separate root causes from surface symptoms to focus effort where it matters most
Collaborate & Facilitate: Bring cross-functional perspectives together into structured, collaborative alignment
Deliver Clear Pathways: Provide actionable roadmaps that your team supports and can execute independently
Core Capabilities
Connecting people, systems and strategy
I work alongside leadership and cross-functional teams to bring clarity and help them to define direction and create actionable roadmaps
Patient and User Insight
Translating behavioural insight into solutions people want, trust and use.
Early behavioural insight prevents expensive downstream redesign or disappointing market performance. Using quantitative and qualitative methodologies alongside behavioural models, I help your team to understand real-world user needs and adoption barriers before system architectures are frozen and to create guidance that they can re-use throughout development.
Impact: Fewer iterations to get the right product on the market and significantly higher real-world adoption
Strategic Alignment & Facilitation
Unifying divergent perspectives to create a shared delivery roadmap.
Pan-industry and cross-functional activities frequently involve competing stakeholder priorities or agendas. When engineers, clinicians, commercial leaders and digital specialists disagree on direction, progress slows. I design and facilitate structured workshops that help establish a common goal, build team consensus and generate a clear pathway.
Impact: Alignment of team priorities, stakeholder buy-in and more efficient delivery
Guided Innovation & Problem Solving
Resolving stubborn technical, operational and human-system bottlenecks.
Daily delivery pressure often shuts down creative problem-solving. Combining structured engineering root-cause analysis with innovation coaching, I guide teams through targeted problem-solving activities to overcome barriers and generate new ideas.
Impact: Novel, human-centred solutions which work for both the team and the end user, with a clear implementation plan.
Contact and Next Steps
Have a complex challenge that needs fresh perspectives?
Most engagements begin with an informal conversation to explore your objectives, assess your challenges and goals and determine whether a focussed intervention can provide the needed clarity and progress.
Arrange an initial discussion: contact@claire-everitt.com
Based in the United Kingdom. Available to support internationally.